Q. Can I get MY NAME down the left leg of the yoga or sweatpants?
A. Pants come with a STOCK imprint included in one location only. (Sport or Activity down the left leg) But, yes, we can print it for you. There is an additional charge for adding an additional print location so we will be contacting you. Please put imprint instructions in the box at checkout and we can contact you. This is one of the functionalities our web developer is working on.
Q. Can I get my name on the back of my sweatshirt, t-shirt, etc?
A. Yes, please put it in the notes at check out. There is an additional charge for and extra print location. Leave your instructions in the box at check out. We will contact you regarding the additional charge. Again, this is one of the functionalities our web developer is working on.
Q. I saw an item at a competition you were vending at, but I don't see it on the website. Can I still order it?
Please contact us. We can create any of our designs in any sport or activity. Email us firstname.lastname@example.org Creating an image on a apparel item for every sport/activity for this website is extremely time consuming.
Q. What is the difference between a junior and ladies cut t-shirt shirt?
A. The junior cut is much more fitted to the body. Great for "jr. size" girls and Moms. If you normally shop in the Junior section at Kohl's you will love the cut. They generally run smaller, so many people order a size up. The trend right now is going towards a looser fit, so that should make many ladies much happier. Our ladies cut t-shirts are tapered and not fitted close to the body. The sleeves are shorter and it is definitely a nicer, feminine fit, than a boxy, long, unisex t-shirt. If you shop in the ladies section at Kohl's or Macey's you will be happy with this shirt. We offer it in 2x and 3x for the plus size woman. The ladies cuts' (regular and plus) run true to size.
Q. Do you wholesale apparel or spangle transfers?
Yes, we do. Opening orders start at $150.00. We consider each request on an individual basis. Minimums apply, and you must be a registered business with a confirmable tax ID number to operate a business in your state.
Q. How do we contact you regarding a return item?
A. The best way is through email - email@example.com. You also can contact us at 630.466.0689. Keep in mind, we are at events vending from Thursday evening through Monday evening. Once your order is received and processed, it goes into our production schedule. There are no returns on personalized or custom made items. Your item will be imprinted exactly as your order states. Should we make an error in imprinting, we will correct and replace the item as soon time permits. Every item is personalized and imprinted in house.
Q. Can I supply my own shirts or sweatshirts and have you print on them?
More than likely, no. If we ruin an item you supply us with that you purchased at Target or Dicks, we cannot be responsible for replacing the item. We don't have the time to run from store to store trying to find an exact replacement. I am an expert at what I do. Too many variables come to play. I know what materials can take the heat, what decorating material adheres to it, what temperature, what stretches, etc. If I ruin something I have supplied, I simply call my vendor and have the replacement the next day. I have had insistent customers, and on a very rare occassion, I have printed on customer supplied goods. I usually charge $5.00 less than if I supplied the garment. The best analogy I can use is if you go to Jewel (or your local grocery store chain) and buy a steak, can you take it to the Outback or Roadhouse Restaurant and ask them to cook it? Probably not....